Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or book a service with Simone Jones.

1. Who We Are

This website is operated by Simone Jones, offering readings, healing sessions, events, and related services.

If you have any questions about this policy, you can contact:

Email: simone@simonejones.co.uk
Location: Waltwood Park Dr, Underwood, Newport NP18 2HF

2. What Information We Collect

We may collect the following information when you interact with the website:

  • Your name

  • Email address

  • Phone number (if provided)

  • Appointment and booking details

  • Payment information (processed securely via third-party providers)

We only collect what is necessary to provide and manage our services.

3. How Your Information Is Used

Your information may be used to:

  • Process and manage bookings

  • Send appointment confirmations and updates

  • Respond to enquiries

  • Provide services you have requested

  • Share occasional updates, if you have opted in

We do not sell or share your personal information for marketing purposes.

4. Payments

Payments are processed securely through third-party providers such as Square or other booking systems.

We do not store or have access to your full payment details.

5. How Your Data Is Stored

Your data is stored securely through trusted platforms used to run the business (such as Squarespace, booking systems, and email providers).

We take reasonable steps to protect your information and keep it safe.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or updates

  • Request that your data be deleted

To do this, simply contact us using the email above.

7. Cookies

This website may use cookies to improve your browsing experience and understand how the site is used.

You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Services

We may use trusted third-party services (such as booking systems, email providers, or analytics tools) to help run the website and services.

These providers only process your data as necessary and are required to handle it securely.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page.

10. Contact

If you have any questions about this policy or how your data is handled, please contact:

Simone Jones
Email: simone@simonejones.co.uk